Standard support for CUP (China UnionPay), an easy payment way, was added to prevent charge backs

Frequently Asked Questions

About applying for the service

How can I apply for the iPayments service?

Please contact us directly to find out the details and requirements for application.

Are there any documents I need to Prepare for application process?

Requirements may vary per client, and we may require additional documents if necessary. Please contact us for more information.

About fee schedule

Please tell me the details of what handling fees you charge.

Handling fees vary depending on the type of commodities being and on the contents of the assessment. Please contact us directly for more information.

About using the service

Do I need to open a new bank account in order to receive settlement funds?

Sales proceeds can be transferred into your i-Account, from which they can be withdrawn into any bank account anywhere in the world. For more information about i-Account please see here.

What methods are available for checking the transactions?

You can check your transaction history and perform a range of other functions, including data analysis, using the gateway known as BIP (Business Intelligence Platform), which has been created for use by merchants.

About system integration

How do I integrate the system?

We will provide the API (application programming interface) information for connecting to the test system. Support is provided by our team of expert technicians, and sample programs are provided as needed. After the test system integration has been validated, we will guide you through the steps for the live system integration.

I don’t know much about systems. Can I receive support?

We offer optional development and support services in cases where iPayments or pre existing in-house payment systems coordination cannot be conducted by in-house developers. Fees may vary, depending on the system. Please contact our iPayment Support Team for more information.

We will send you documents on system specifications upon receiving your application. Click the button below to Apply.

Click here to Apply